Customer Reviews
Customer Reviews
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Worthwhile Reading We would just like to let the general public know, that if there is anyone out there that needs a great specialised team of mechanics to work... read more on any European vehicles, these blokes really know what they are doing, through their sheer excellence and expertise they solved many mechanical problems and finally fixed my fathers beloved 1981 Alfa Romeo, Giulietta 1.8 litre. We are from Newcastle and drove all the way to West Gosford to have all the work completed by them and bring the car back to its original state, as it was when new. My father took the car to many mechanics around Newcastle, had the work done that he had requested and paid for and ended up with more mechanical problems. Through sheer frustration he was seriously thinking about trading it in to purchase a new Alfa Romeo. It was only that I looked on the internet and found Gosford European Car Service, I read the reviews on their website and I was most impressed with the five star rated comments. I rang and spoke to Frank who was a thorough gentleman, helpful and understanding about the sentimental value of my father’s Alfa, when I explained the situation to him about what had happened in the previous years with the incompetence of the mechanics that he had dealt with, who had “promised him the world” and done nothing but leaving him very disappointed, frustrated and out of pocket. Frank and all your specialised team of mechanics, on behalf of my father and myself, it is an absolute pleasure to have met you all, which we’ll highly recommend in conversation wherever we go. It’s a credit to you in executing every job, with a brilliant outcome, and keeping your customers happy and satisfied. Thank you so much for all your hard work and expertise, for making my father’s dream come true and keeping the dream alive, see you all in the near future for our next service. Regards Jack and Bart Gerardi Ciao Friday 02-11-2018
July 14, 2019Franck, Nick and the rest of the team are always welcoming, professional and thorough. My husband and I are satisfied with and impressed by their service. Thank you again Gosford... read more European.
September 17, 2021 -
Honest, high quality I can't understand why there are ANY low reviews here... I've been taking my cars here for years (BMWs Audis, Kia, Hyundai and a sad old Volvo). I've... read more always found Frank and his team to be totally straight - no BS - fair prices for great work. Often, in my experience, poor reviews are a result of the customer misunderstanding the complexities of what has been requested, and not comparing apples with apples as, you see, Frank won't cut corners and do cheap and nasty repairs when he knows it will cause pain down the track. You know the story -you buy cheap - you'll buy twice. IMHO you can trust Gosford European.
November 21, 2019Franck & team, my sincere thanks for saving me again last Thursday. After being messed around for 7 weeks before xmas whilst the inept local dealership misdiagnosed a minor problem and... read more made it a big 1. I needed a reliable opinion when my car developed problems relating to the previous repairs, within minutes you diagnosed and showed me where the engine had dropped from the engine mount due to previous incorrect procedures. You then went to the trouble of rectifying and fixing the problem that afternoon. Your invoice and evidence was accepted by the dealership and your time and effort refunded. Such a relief to know reliable, honest and efficient mechanics like you. Sincere thanks Rod Amos, and my relieved RS Megane 275
February 25, 2019 -
Friendly and attentive staff. They're really good at what they're doing and they really take their time to explain to you about your car so you understand what's really happening.... read more Will keep coming back
January 18, 2022Thank you Frank!! These guys are amazing and helped fixed some major errors to my car from other mechanics :/ . I highly recommend Frank and the guys as they... read more are extremely knowledgeable about the vehicles and are always up front about everything. Thank you again!!
September 26, 2020 -
I just had my Audi RS serviced by Franck and his team. Excellent service and value.... They even threw in a few extras at no cost. Franck's extensive Audi knowledge... read more leads me to think that his surname could by Mouton.
June 5, 2020Worthwhile Reading We would just like to let the general public know, that if there is anyone out there that needs a great specialised team of mechanics to work on any... read more European vehicles, these blokes really know what they are doing, through their sheer excellence and expertise they solved many mechanical problems and finally fixed my fathers beloved 1981 Alfa Romeo, Giulietta 1.8 litre. We are from Newcastle and drove all the way to West Gosford to have all the work completed by them and bring the car back to its original state, as it was when new. My father took the car to many mechanics around Newcastle, had the work done that he had requested and paid for and ended up with more mechanical problems. Through sheer frustration he was seriously thinking about trading it in to purchase a new Alfa Romeo. It was only that I looked on the internet and found Gosford European Car Service, I read the reviews on their website and I was most impressed with the five star rated comments. I rang and spoke to Frank who was a thorough gentleman, helpful and understanding about the sentimental value of my father’s Alfa, when I explained the situation to him about what had happened in the previous years with the incompetence of the mechanics that he had dealt with, who had “promised him the world” and done nothing but leaving him very disappointed, frustrated and out of pocket. Frank and all your specialised team of mechanics, on behalf of my father and myself, it is an absolute pleasure to have met you all, which we’ll highly recommend in conversation wherever we go. It’s a credit to you in executing every job, with a brilliant outcome, and keeping your customers happy and satisfied. Thank you so much for all your hard work and expertise, for making my father’s dream come true and keeping the dream alive, see you all in the near future for our next service. Regards Jack and Bart Gerardi Ciao Friday 02-11-2018
November 20, 2018Very happy with level of mechanical knowledge and service. Great communication when notifying us of potential cost before starting work on our car; helpful and friendly; good turn around time... read more in completing work. We took our Peugeot diesel car to Matt who was thorough, knowledgeable & helpful. Matt kept the part which was replaced to carefully explain the fault to us when we collected our car. We did have to return to have an air hose reattached due to a faulty clamp but this was done with no fuss, immediate attention & complete care. Very pleased and would recommend this mechanic. Thank you!!
July 14, 2017 -
Franck and his team have earned my loyalty, I'll never go anywhere else. Franck is an honest, honourable, knowledgeable man- truly a master of his craft, and a good soul... read more to boot. Couldn't recommend this business enough.
July 14, 2021Frank, Nick and staff, repair and service of my Fiat Ducato motorhome was outstanding. Workmanship, Communication, cost and customer service were great. I recommend them and will be returning for... read more future servicing. 😀
November 22, 2019Franck is by far the best European mechanic I've ever come across, his knowledge across all brands is outstanding. If your looking for a mini/peugeot/Renault/Ferrari/ lambo/BMW/merc specialist look no further. What... read more a fantastic guy. Will be back again with more of our car collection. Mitch & Nick
March 20, 2019 -
Worthwhile Reading We would just like to let the general public know, that if there is anyone out there that needs a great specialised team of mechanics to work on any... read more European vehicles, these blokes really know what they are doing, through their sheer excellence and expertise they solved many mechanical problems and finally fixed my fathers beloved 1981 Alfa Romeo, Giulietta 1.8 litre. We are from Newcastle and drove all the way to West Gosford to have all the work completed by them and bring the car back to its original state, as it was when new. My father took the car to many mechanics around Newcastle, had the work done that he had requested and paid for and ended up with more mechanical problems. Through sheer frustration he was seriously thinking about trading it in to purchase a new Alfa Romeo. It was only that I looked on the internet and found Gosford European Car Service, I read the reviews on their website and I was most impressed with the five star rated comments. I rang and spoke to Frank who was a thorough gentleman, helpful and understanding about the sentimental value of my father’s Alfa, when I explained the situation to him about what had happened in the previous years with the incompetence of the mechanics that he had dealt with, who had “promised him the world” and done nothing but leaving him very disappointed, frustrated and out of pocket. Frank and all your specialised team of mechanics, on behalf of my father and myself, it is an absolute pleasure to have met you all, which we’ll highly recommend in conversation wherever we go. It’s a credit to you in executing every job, with a brilliant outcome, and keeping your customers happy and satisfied. Thank you so much for all your hard work and expertise, for making my father’s dream come true and keeping the dream alive, see you all in the near future for our next service. Regards Jack and Bart Gerardi Ciao Friday 02-11-2018
November 19, 2018 -
I want to thank Franck and his team for the great job at replacing the timing belt and water pump on my Citroen C4 Picasso. This is a complex European... read more car and only needs the best specialist in the knowledge, skills and experience to work on. I generally service my car myself but needed an expert specialist to do this big job. Franck and his team proved that. My Picasso now has amazingly more power and drives superbly smoother bringing back the joy and experience of driving it new. Now, I know who I can trust to take my car in for services. Franck and his team were professional all along, from the very first phone call I gave them, the honesty and transparency in the quote, which I must say was surprisingly cheaper than most other quotes. They even replaced my A/C auxiliary belt for free. I can fully recommend Gosford European Car Services for any service for your car. Thank you again Franck, now I feel safe driving on the roads again knowing that my little piece of France (call it nostalgia 😊)is well taken of. Great job! 🎩🎩🎩
February 13, 2021it's rare to find anyone these days who has a real passion for what they do and pretty much tells you as it is, but Franck is certainly an exception.... read more Owning and driving a European car has it's undoubted joys and it's servicing challenges, but it's reassuring to know that when it's time for some TLC, whatever that may look like, that Franck and his team are there to provide an excellent all round service. I've migrated from a Peugeot (yes, I know Franck, should have bought a Renault!) to a Volvo S60, which I'm happy to leave in his capable hands. For a Frenchman with a weird sense of humour, he's also not a bad bloke 🙂
July 14, 2017Franck and his team have earned my loyalty, I'll never go anywhere else. Franck is an honest, honourable, knowledgeable man- truly a master of his craft, and a good soul... read more to boot. Couldn't recommend this business enough.
July 2, 2021 -
I want to thank Franck and his team for the great job at replacing the timing belt and water pump on my Citroen C4 Picasso. This is a complex European... read more car and only needs the best specialist in the knowledge, skills and experience to work on. I generally service my car myself but needed an expert specialist to do this big job. Franck and his team proved that. My Picasso now has amazingly more power and drives superbly smoother bringing back the joy and experience of driving it new. Now, I know who I can trust to take my car in for services. Franck and his team were professional all along, from the very first phone call I gave them, the honesty and transparency in the quote, which I must say was surprisingly cheaper than most other quotes. They even replaced my A/C auxiliary belt for free. I can fully recommend Gosford European Car Services for any service for your car. Thank you again Franck, now I feel safe driving on the roads again knowing that my little piece of France (call it nostalgia 😊)is well taken of. Great job! 🎩🎩🎩🎩🎩
August 1, 2018Franck and the team did an amazing job rebuilding the engine on my 2009 Alfa 159 diesel. It’s the first time I’ve been to Gosford European, will be going all... read more the time from now on. The engine only had 140,000 k’s on it when it literally blew up. Can’t say whether or not it was another mechanic’s fault but now it is better than new. I asked Franck to remap the engine while they were at it - the performance is astounding to say the least. Highly recommended. 5 stars.
June 24, 2020 -
Excellent technical ability and communication. Prompt service. Good quality parts. Reasonable labour rate. Highly recommended
October 3, 2020Just discovered GECS about 2 weeks ago, and have been consistently cared for warmly and professionally by Frank and his team since we first called in. Since bringing in our... read more Golf GT with a few problems, Frank has given us excellent service, advice and looked after our car excellently. A big thanks to Frank, Nick and all the great people at GECS. We’ve know exactly where to go for car services, and so should every other European motorist on the Coast. Regards, John and Emma
August 21, 2019 -
Great costumer service, Frank and his team really know what they are doing. Took my BMW for a coolant leak, they located the leak in minutes and had the repair... read more done in no time. Definitely will be coming back for my next service
September 9, 2021